Cookie Policy
Last Updated: February 8, 2026
1. Introduction and Data Controller
This Cookie Policy describes the use of cookies and similar technologies on the website https://payseats.com and associated mobile applications (the "Platform").
In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the party responsible for processing the data collected via cookies is:
- Company Name: PaySeats Europe SL
- Tax ID (NIF): B22704407
- EU VAT ID: ESB22704407
- Registered Address: Calle Camí d'es Castell 261, 2º 3ª, 07702 Mahón, Balearic Islands, Spain
- Contact Email: [email protected]
- Data Protection Contact: [email protected]
2. What Are Cookies?
Cookies are small text files stored in your browser when you visit a website. They allow the site to remember information about your visit, such as your preferred language, login status, or items in a shopping cart. This makes your next visits easier and the site more useful to you. We also use similar technologies like pixels and local storage.
3. What Types of Cookies Do We Use?
We use different types of cookies based on their purpose and management:
| Category | Purpose | Cookie Examples | Consent Required |
|---|---|---|---|
| Technical (Essential) | Enable the basic functionality of the Platform: session management, security, payment processing, and navigation. | session_id, xsrf-token, __stripe_mid | No (always on) |
| Analytics & Performance | Help us measure usage and improve performance when analytics are enabled. | _ga, _gid (Google Analytics, if enabled) | Yes |
| Functional & Personalization | Remember preferences such as language or region to provide a more personalized experience. | language_preference | Yes |
| Marketing | Measure campaign effectiveness and provide more relevant advertising when marketing tools are enabled. | EmailOctopus, Meta (Facebook), Google Ads (if enabled) | Yes |
Note on third-party services: Some services (such as payment processing and security tooling) are essential for the Platform's operation. Analytics or marketing services are only used if you provide consent and if they are enabled on the Platform.
4. Managing Cookies: How to Accept, Reject, or Revoke Consent
When you first visit our Platform, we display a banner where you can accept, reject, or configure the use of non-essential cookies.
You can change your settings at any time through our cookie management panel or from your browser settings:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Please note that if you disable essential cookies, some parts of the Platform may not function correctly.
5. Legal Basis for Processing
- Essential Cookies: We process this data based on our legitimate interest in ensuring the security and proper functioning of the Platform and for the performance of our service contract.
- Other Cookies (Analytics, Functional, Marketing): We only use these with your explicit consent, which you can provide via the cookie banner and can revoke at any time.
6. International Data Transfers
The use of third-party provider cookies (for example, analytics or marketing providers) may involve the transfer of data to countries outside the European Economic Area (EEA). These transfers are carried out under appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs).
7. Your Rights and More Information
For detailed information about the data we collect, your rights (access, rectification, erasure, etc.), and how we protect them, please see our Privacy Policy at https://payseats.com/privacy.
You can exercise your rights by contacting our Data Protection Contact at [email protected].
8. Changes to This Policy
We reserve the right to modify this Cookie Policy. We will notify you of any substantial changes 30 days in advance via the Platform and/or by email.