Accessibility Statement

Last Updated: February 8, 2026

At PaySeats, we are committed to ensuring our platform is accessible to everyone. Accessibility is an ongoing journey, and we are actively working to improve the experience for all users.

Scope

This statement applies to the PaySeats website, product dashboard, and attendee checkout flows that we operate directly.

Feedback and Support

We recognize that some areas of our site may not yet be fully accessible. If you encounter a barrier or have difficulty using our platform, please let us know.

You can contact us through our Support Ticket System: https://payseats.com/support.

Response Times and Resolution

We prioritize accessibility issues and aim to respond within a reasonable timeframe, typically within 5 business days. We work toward resolution within 30 days when feasible. If a full fix cannot be delivered immediately, we will offer a workaround or alternative access where possible.

Continuous Improvement

We review feedback, audit key user journeys, and update our components to improve keyboard navigation, color contrast, and screen reader compatibility.