Frequently Asked Questions

Find answers to the most common questions about PaySeats.

Getting Started

How do I create my first event?

1. Sign up for a free PaySeats account
2. Click "Create Event" from your dashboard
3. Fill in your event details (title, date, location, pricing)
4. Customize your event page with images and branding
5. Publish and share your event link

Is PaySeats free to use?

Yes! PaySeats offers a free plan with basic features. We also have premium plans with advanced features for growing businesses.

What types of events can I create?

You can create any type of event including:

• Classes and workshops
• Concerts and performances
• Conferences and seminars
• Meetups and networking events
• Online and virtual events

Payments and Pricing

How do I get paid?

PaySeats automatically processes payments and transfers funds to your account. You can choose from various payout options including bank transfers and digital wallets.

What are the transaction fees?

Our transaction fees are competitive and transparent. Check our pricing page for current rates.

Can I offer free events?

Absolutely! You can create free events with no transaction fees.

Event Management

How do I manage attendees?

Use our built-in attendee management tools to:

• View registration details
• Send updates and reminders
• Handle check-ins on event day
• Export attendee lists

Can I limit the number of attendees?

Yes, you can set capacity limits for your events to control attendance.

What if I need to cancel an event?

You can cancel events and automatically refund attendees through the platform.

Technical Support

Do you have a mobile app?

Yes, PaySeats has mobile apps for both iOS and Android to help you manage events on the go.

Can I integrate PaySeats with my website?

Yes, we offer API integration and embeddable widgets for your website.

What if I need help?

Our support team is available 24/7 through:

• Live chat on the platform
• Email support
• Help center documentation
• Video tutorials

Account and Security

Is my data secure?

Yes, we use industry-standard security measures to protect your data and payments.

Can I have multiple team members?

Yes, you can invite team members and assign different permission levels.

How do I update my account information?

You can update your profile, payment methods, and account settings from your dashboard.

Still Have Questions?

If you can't find the answer you're looking for:

• Contact our support team
• Check our help center for more detailed guides
• Join our community forum
• Schedule a consultation call