Managing Your Events
Learn how to effectively manage your events, track sales, and engage with your community.
Event Dashboard
Your event dashboard provides real-time insights into:
- Ticket sales - Current sales and revenue
- Attendee management - Check-ins and attendee information
- Analytics - Detailed performance metrics
- Communication - Send updates to attendees
Managing Attendees
Check-in Process
- Mobile app - Use our mobile app for quick check-ins
- QR codes - Generate QR codes for easy scanning
- Manual check-in - Search and check in attendees manually
- Bulk operations - Check in multiple attendees at once
Attendee Information
- Contact details and preferences
- Ticket purchase history
- Attendance records
- Communication preferences
Sales Management
Real-time Tracking
- Monitor sales as they happen
- Track revenue and conversion rates
- Identify peak selling periods
- Analyze customer behavior
Payment Processing
- Automatic payment collection
- Secure transaction processing
- Instant payouts to your account
- Refund management tools
Event Updates
Communicating with Attendees
- Email updates - Send important information
- SMS notifications - Reach attendees instantly
- In-app messages - Direct communication through the platform
- Social media integration - Share updates across platforms
Common Updates
- Event details changes
- Venue or time updates
- Special instructions
- Weather or safety notices
Analytics and Reporting
Key Metrics
- Sales performance - Revenue and ticket sales
- Attendee demographics - Age, location, interests
- Engagement rates - Email opens, click-through rates
- Conversion tracking - From interest to purchase
Export Options
- CSV exports for external analysis
- PDF reports for stakeholders
- Custom date ranges
- Detailed transaction logs
Best Practices
Before the Event
- Set up your event page early
- Test all functionality
- Prepare check-in procedures
- Plan your communication strategy
During the Event
- Monitor check-ins in real-time
- Be available for attendee questions
- Document any issues
- Engage with your community
After the Event
- Send thank you messages
- Request feedback and reviews
- Analyze performance data
- Plan for future events
Troubleshooting
Common Issues
- Payment problems - Check payment processor settings
- Check-in issues - Verify attendee information
- Communication failures - Test email/SMS delivery
- Technical problems - Contact support immediately
Getting Help
- Check our FAQ section
- Contact support through the platform
- Join our community forum
- Schedule a consultation call